Stein Olaf Lund So if your iPhone 7 or iPhone 8 home button is not working after screen replacement or battery replacement, you can try the following tips to get it working: 1. Genius Bar appointments always include free diagnosis. Though it's impossible to gauge how widespread the problem is, a number of users are reporting an issue where certain spots on the iPhone's MultiTouch screen -- … Watch our DFU restore video walkthrough on YouTube, or follow the steps below: Have you recently dropped your iPhone 7? The high performance electronics repair kit. What type of repair was done prior to the issues? I hope you'll share it on social media, or leave me a comment down below if you have any other questions about your iPhone! Now, this guy, and the first, now that I think of it, had some rather significant bends in their frames that I couldn't straighten out completely. Our troubleshooting guide will help you diagnose what's really going on with your iPhone's touch screen so you can fix the problem for good. Clean Your Screen, And Your Fingers: The first thing you’ll want to do is to clean off your iPhone … If the issue continues, try to restore the iPhone from a Backup. iPhone touch screen not working after update? The second screen I was dealing was SUPPOSED to be OEM quality (I'm having my doubts on that supplier) so I was really surprised to have any issues. I am to the understanding that that black tape has no functionality other than to simply hold the ribbon cable in place, seeing it has no similarities to grounding tape. If your physical home button isn't working and you don't want to rely on its digital replacement, try hard resetting your iPhone. Comparing the iPhone 7 and iPhone 8 LCD screen flex cable connectors, they are the same, but the 3D Touch connectors are not the same. The home button is an essential part of the iPhone user interface, and a non functional home button is extremely disruptive to the use of the device. Thanks for the info, but I'm having a hard time following. See if you can get a refund. I should note that 3d touch was turned off. If your iPhone touch screen is not working after you’ve reinstalled the app, send a message to the app developer. iPhone Touch Screen Not Working Properly or in Unresponsive – Here we will learn how to fix this problem with proven solution. Your home button may have stopped working if you have recently replaced your iPhone’s battery. Only for iPhone 7 plus. If those cables were dislodged, it could be the reason why your iPhone 7 touch screen is not working. Sometimes, it's possible to reconnect them without having to open your iPhone. @adamsaab, I had problems with my IPhone 7 plus after I replaced the lcd on it, it lost sound to it, phone lost its all of its vibrating functions, volume buttons stop working but worked to take a picture, front camera stoped working, etc… I taped the &&^&@@ out of everything and it solved all the mentioned issues took me some time to release so sharing this info to possibly save someone time, kindly Adam. Models A1661, A1784, and A1785. I tried to double check on several toturials on YouTube, and I didn't see it there either. Tried on iPhone 7 Plus......and it worked!!! © 2021 iFixit — Licensed under Creative Commons — Privacy — Permalink. tape on that area, Or use sth on top of connector for making sure they are in place, Third ask for refund and buy sth with garantee. Press and quickly release the Volume Down button. If your iPhone 7 touch screen is not working due to a hardware issue, it's usually because the digitizer of your iPhone has stopped working. Be careful not to press down on the display of your iPhone 7 too hard, as it could cause the screen to crack. They got an AMAZING warranty program. @steini777. Restore iPhone As a New. It is entirely possible that … However, the original screens, once reinstalled, worked just fine so perhaps it's just an issue with some of the aftermarket screens being rather finicky. Your iPhone 7 touch screen is working again, or you know your most convenient repair option if it has come to that. 04/24/2018 by Joseph Hughes. It was not installed, because that black tape usually does not fit around the touch IC chip that's on the ribbon cable of any model after the i6/i6+. Quick question, was your screen by any chance a white one? So I had this happen today with two installation attempts with two different phones and two different replacement screens. I installed the 1st screen and about 24hrs later, the touch stopped working on it. Part 1: Common Solutions to Fix Touch ID Not Working Home button pairing? This is because the home button on the newer iPhone models is not actually a mechanical button- it works by sensing when your finger is pressing down on it. Your finger should cover the Touch ID sensor completely, touching the surrounding metal ring. I had this problem too after an iPhone 6S Plus screen replacement. After about eight seconds, release the power button while continuing to hold down the Volume Down button until your iPhone appears in iTunes. Accessibility. I haven't gotten around to giving this a try, but you might want to try that and see if it helps. Apple repairs iPhones at the Genius Bar in Apple Stores and through their online mail-in repair service. Apple repairs are high-quality, but out-of-warranty repairs can be much more expensive than third-party solutions. If you're looking to save some money you're not covered by Apple's warranty, you may want to check out our other recommendations. 09/28/2018 by Alternatively, call 1-800-MY-APPLE (1-800-692-7753) to set up a repair. I cant explain that much but this shorting causes ghost touch ,which is random and rapid touches after assembly of screen. Generally speaking, there are two different causes for iPhone x touch screen unresponsive. On an iPhone 6s or older, press and hold the Home button and the power button. iPhone 8 or later: Press and quickly release the Volume Up button. Touch ID Not Working on iPhone After iOS Update. 7. Restore iPhone. Sometimes, it's possible to reconnect them without having to open your iPhone. If force restarting your iPhone can't … Then, press and hold the Side button until you see the recovery mode screen. If it's on your end though, don't get upset. 07/04/2017 by iPhone 7, iPhone 7 Plus, and iPod touch (7th generation): Press and hold the Top (or Side) and Volume Down buttons at the same time. The digitizer is the physical component of your iPhone 7 that gives it touch screen functionality. And nobody has oem. FixNcell Phone Repair. In that case, gently tapping on each corner of the phone may cause it to reconnect. I was holding the screen and the case so they weren’t touching. If you can, back up your iPhone before completing a DFU restore. As the picture shown below, we can find the iPhone 7 3D Touch connector is wider than the iPhone … Rule #3: If you do not agree with Rule 1 and 2, there’s always Samsong phone. Next solution that you can try to fix the issue is to restore your iPhone as … Even the slightest drop can cause the small cables that connect the logic board to your iPhone's display to come loose. It can fix 130+ iOS / iPadOS / tvOS issues, covering almost all system issues you may encounter. 07/19/2018 by Then either buy from iFixit, or source reliable retailers, with a good warranty program. * For the Touch ID sensor, use a clean, lint-free cloth to wipe off any dirt or debris. I was wondering the same possible cause. To do this, hold … Most issues are due to misalignment with the ribbon cable. iPhone 7 touch screen not working is a common repair issue for Apple users, and there are many reasons for the unresponsive touch screen. @fixncell. Fortunately, this article can help you fix Touch ID not working problems with easy solutions in detail. On an iPhone 7, press and hold the, After 8 seconds, release the Power Button, butÂ. I made it look identical to the photo, and bam! Using a Lightning cable, plug your iPhone into a USB port on your computer. They'll fix your iPhone directly on the spot. When a touch screen stops working after a phone is dropped it’s sometimes due to the digitizer connection coming loose internally. Your iPhone 7 touch screen is not responding and you don't know why. When you arrive, go to the Genius Bar to check in for your appointment. Here's the fix Some aftermarket iPhone screens have stopped providing touch functionality after users upgraded to iOS 11.3. Anyways, looks like the non-original LCD's sometimes causes some grounding problem unless the IC chip isolated with tape, 07/21/2018 by iPhone replacement screen not working after iOS 11.3? I posted this as a question, and the only answer I received, was to make sure the black tape that's on the back of the metal plate gets transferred over and stuck to the ribbon cable of the new screen. Hard Reset Your iPhone – when your home button is not working: You can fix the inconsistent functionality of your broken iPhone home button by giving it a hard reset. If your Touch ID not working is not caused by a hardware problem, you can try AnyFix – iOS system recovery. I had the exact same problem. Your iPhone’s display will be completely black if you’ve successfully entered DFU mode. Frozen or Touchscreen unresponsive is one of the most commonly seen cases in iPhone repair. Once you have done this, the iPhone 8 screen touch may not work. Touch issues after 7 plus screen install replacement So I had this happen today with two installation attempts with two different phones and two different replacement screens. DFU Restore An iPhone 7 Or 7 Plus Use a charging cable to connect your iPhone to a computer. If those cables were dislodged, it could be the reason why your iPhone 7 touch screen is not working. iPhone 7 Touch ID fix detail teach steps: It is well known that Touch ID chip is exclusively matched with the motherboard. The screen may just stay black or the phone does not turn on at all. What's a cupper? 07/19/2018 by Select a date and time to schedule your appointment. 12hrs later the touch stopped working again. Press Down On The Screen Directly Over Logic Board Connecting Cables, Repair Your iPhone Through Amazon Home Services. When your iPhone 6 or iPhone 7 Touch ID Not Working, you will be unable to activate touch id on this iPhone, there is a detail iPhone 6 touch ID or home button replacement solution help you repair your iPhone. In the second place, try a force reboot of the iPhone 7. They may have a fix for the problem or be working on a solution already. Make sure that your fingers and the Touch ID sensor are clean and dry. And what's "sth"? @javid_zare_s, Investigate the ribben cable for naked cupper and use elec. Oliver Tran. I found out that if I took some transparent 3M tape over the LCD/touch connectors as shown in the picture, it worked fine when installed, Not sure if this works for the iPhone 7 plus though. Hold down the power button and the Volume Down button at the same time. The only thing they got is your wallet. A DFU restore has the potential to fix software problems by completely erasing the code which may be causing your problem. @ubreakitirepair I like how you think. Choose the address you'd like the technician to come to. This is the solution that worked for me on an iPhone 7. Javidzed how did you fix the ghosting issues? See how you can fix the black screen after an LCD replacement on the iPhone. If that doesn’t work, fixing the digitizer requires taking the phone apart. However, after the restore is completed, you restore all your backed up data back onto your iPhone. Available in 32, 128, or 256 GB configurations in Rose gold, gold, silver, black, jet black, and (Product)Red. Basically any model with 3D touch. I'm here to help you fix problems with your iPhone and help you find a better cell phone plan. Press down on the part of your iPhone's screen where the small cables connect to the logic board (use the image above as a guide if you need to). Adam Martinkus Now that I'm looking at this picture, I'm beginning to wonder if these touch related issues have anything to do with the 3D touch chip grounding out on the metal plate that covers the connectors as well as the housing. I'm assuming from what I seen in that picture, you didn't transfer over the stock black tape that goes around the 3D touch IC chip? uBreakIt iRepairIt, 10/11/2018 by You think Foxconn is gonna double cross apple? Terms — A hard reset is usually a temporary solution to a software problem. The problem could be caused by the software or the hardware of your iPhone 7. If you're worried about your device, here's the deal. Rather than try and fix the cracks, we are building an entirely new foundation. uBreakIt iRepairIt. Yes im having several issues w/ a white iPhone 7+! Now you know exactly what to do next time your iPhone 7 touch screen is not working. If you're not under warranty, the Genius will give you a quote for the cost of a repair. A hard reset fixed the issue, but the issue came back again. applerepairshop. But as soon as it goes in all the way, it's worthless. I would do email. The touch screen gives your iPhone most of its functionality, so it's incredibly frustrating when it won't work properly. If I feel dareing enough to remove that black tape. You think Chinese suppliers with "oem +++" parts got your back? For a screen repair, the earpiece speaker has to be touched and swapped into the new one. I assumed it was the screen and installed a 2nd screen from my brother. I had a similar issue like this. Unplug Your iPhone. The code is rewritten as if  your iPhone is brand new, so the software problem may get solved. If all the above troubleshooting methods don't work, you should contact … @theimedic "Touch Issues" ? Stein Olaf Lund, 12/11/2018 by just check all that ribben cable to have fully covered and doesnt make shortcircuit with ground. Gently tap on each corner of the phone. Does anyone know if this is somehow to the installation of the new screens? Amazon Home Services repairs typically take between 30–60 minutes. It brings some bug and glitch fixes, and improvements in the performance of the phone. Some apps that use actions on your touch screen may slow down your screen’s working and you may receive some lags while… These solution is applicable to all models of the Apple iPhone – iPhone 10, iPhone 9, iPhone 8, iPhone 7, 6, 5, 5S, 4, 4S, iPhone 3G and all other models. I'm putting a new screen on an iPhone 7 Plus and the screen tests fine prior to install, yet when it's fully inserted into the frame, the touch screen functionality goes erratic and is basically non-usable. Not sure why the speaker was touched if it was a screen repair. Jake Flippin, @jacobcecilflip then hit up iFixit. Thanks for taking the time to read this article. He means check that there are no exposed copper traces or solder joints that may be shorting somewhere. FixNcell Phone Repair having same issue with screen purchased form fixit. When your iPhone turns back on, the hard reset is complete. This is a commonly observed phenomenon after iPhone battery replacement. Javidzed is correct. Dude, you got bunk displays. I normally just oral it back a bit, because it aligns the 3D touch chip perfectly. How Do I Send a Message to the App Developer? Here’s Why & The Real Fix! Updating the iOS of your iPhone is important. jQuery(function(){Boxzilla.on("box.show",function(e){window.dataLayer=window.dataLayer||[],window.dataLayer.push({event:"newsletter-impression",newsletter_number:1})})}); iPhone 7 Touch Screen Not Working? Let's talk about the software first: if the software of your iPhone crashed, or if your iPhone 7 touch screen is not responding when you open a specific app, your iPhone may be experiencing a software problem. The first few steps in our troubleshooting guide will explain how to uninstall and reinstall a troublesome app, as well as show you how to do some software resets. I had the chance to tinker with that one a lot more than the first and the different was obvious, the screen is fully connected and everything installed on the back of it and it tests totally fine while it's outside of the frame. Released September 16, 2016. Tap to open the App Store. But, the process doesn’t always go smoothly, foremost if you don’t do it properly. uBreakIt iRepairIt. If you're under warranty, many repairs can be done on the spot, but it all depends upon which parts are in stock. Stay up to date on the latest phones, plans, and deals with our once-a-week digest. If your device is just not responding to 3D … If your iPhone is plugged in to the charger, connected to a computer, or to any … Just as above has mentioned, someone has the problem that iPhone 6 Touch ID failed after screen replacement, while others are unable to activate Touch ID due to these or those reasons. Adjust 3D Touch Settings for iPhone 6s or Later Devices. Think of it like a house that has cracks in the foundation. Hi, I'm David! I replaced the screen on an i7+ with two different aftermarket screens from my brother. Fix Touch ID not Working with an iOS Repair Tool. For even the most careful professional, about one in 8 phones winds up with a dead home button for no apparent reason. http://help.ifixit.com/article/136-email... 100% of the time they handle their warranty. On an iPhone 7 and newer, not only is the touch id function permanently lost when the original home button is damaged or replaced, but the function is lost as well. Next iPhone 7 I have a screen change on, I'm going to try that. Try using Touch ID after each step: Make sure that you have the latest version of iOS or iPadOS. Confirm that 3D Touch is working on the sample image in the Settings panel. Restore your iPhone using iTunes or Finder. At this point, I ended up getting a 3rd higher quality screen from my usual supplier and the touch stopped working after about a week. Release the Side button when the Apple logo appears on the center of the screen. Brilliant, Apple wanted to charge me £160 to fix this after reading this my iPhone is up and running for free…thankyou. 04/29/2017 by So, what repair shops usually do with iPhone 7 touch screen not working issue? Contact Professional Help. The sounds not working n we tried turning speaker box around thinking it was upside dwn, nope, camera is only wrk'g forward, cant take selfies, n the home button wont wrk, any help wld b SUPER appreciated. Change things around with your phone and see what happens. Malfunction of rails or components on the motherboard. He buys cheap screens and it was my only choice because the person wanted their phone fixed that day. For my iphone X the problem develop when I replaced the screen & tried to turn it on it turned on Face ID wasnt working then the real problem was when it died it didn’t come back on until plugged into charger, but I had to hold power button for to show its charging thenI went back into the phone disconnected the battery then the screen and camera and stuff. Rule #2: If you use a 3rd party service, ensure they are  Apple Certified. A DFU restore has the potential to fix software problems by completely erasing the code which may be causing your problem. Think of it like a house that has cracks in the foundation. Thanks, Nina. In this article, I'll explain why your iPhone 7 touch screen is not working and show you how to fix the problem for good. I don't think the iPhone 7 comes with any black tape on the touch IC chip. It turns out that the screen shield needs to be in contact with the case for it to work. Press down on the part of your iPhone's screen where the small cables connect to the logic board (use the image above as a guide if you need to). Any time you do a restore, it erases everything from your iPhone. The touch worked fine outside of the frame, but stopped working as soon as I clicked it in place. I didn't see it when I replace this LCD. It doesn't change anything at all — it just forces your iPhone to start from scratch, and often times the problem comes back. The code is rewritten as if your iPhone is brand new, so the software problem may get solved. You get what you pay for. Adjust 3D Touch Sensitivity to fix iPhone touch screen not working issue. At any rate, it's extremely frustrating only having an issue flare up once you're all the way through the repair. At this point we can't be sure why your iPhone 7 touch screen is not responding. Hard reseting an iPhone X is slightly different than other models of the iPhone. When this happens, most users rush to the nearest Apple Store only to find that the problem was not as frightening as it looked like. If it’s not, try again from the beginning. I always test “before” I finish assembly and the digitizer was not working. When the Apple logo reappears, let go of both buttons. Amazon Home Services sends a vetted technician directly to you, whether you're at home or the office. Javidzed Having only a screen to interact with your iPhone, it could be quite frustrating if the iPhone touch screen not working or not responding. First of all, clean the screen. Lots of repair shops claim they can perform an iPhone 7 screen replacement with or without home buttons with no problems… most of the time.