She is helpful and caring and persistent and reliable and I would only brave this process again if she is there to help me. Thank you for making it ridiculous easy for us! Very unprofessional. When I called to see what to do about it, Linda answered my call and was extremely helpful!! Michelle was very helpful. Great agency very helpful great deals nichole in customer service was very helpful, I called in for my travel dates a little late (I had almost completely forgotten about it!) Michelle was super helpful and a joy to speak to.Thank you!Narjes. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Called in and had a pleasure speaking with Angie. Check out what 832 people have written so far, and share your own experience. © 2021 Trustpilot, Inc. All rights reserved. We ended up traveling a month later and it was so worth the wait!!!! Casablanca Express travels to a variety of destinations including Orlando, Las Vegas, Hawaii, San Francisco, Catalina, Lake Tahoe, San Diego, Mexico and many more. If you read the fine print on the photos i attached of the casablanca express promotional voucher, you will see how their language is intentionally vague to … Air and hotel taxes are included. Linda was great! phenomenal customer service manager you have there. You are making our dream vacation a reality, thanks for the help. Linda is truly a life saver! I sent in my $100 deposit last year and had a deadline to meet which was up March 12th of this year 2020 to have my airfare tax paid in full. casablanca express woodland hills. Thank you Linda and thank you Casa Blanca Express for everything you guys are Amazing!!!!! Casablanca Express Overview Casablanca Express was first mentioned on PissedConsumer on Apr 18, 2008 and since then this brand received 299 reviews. Hawaii “The beautiful destination of Honolulu, Hawaii is an excellent place to unwind and relax under the sun. Excellent quality productsExcellent quality products, I recommend them, I am very happy to buy several for my home and they are perfect, material, design, the attention was also good, they arrived very quickly, I recommend them. She helped me find the right place and time for our trip. But 1) I paid for my own "free" hotel with the 100$ deposit (on Expedia the hotel was 40$ a night) 2) I was lied to about my refund and 3) lied to again about my Hawaii stay. Consider yourself warned and do not do business with Casablanca Express. I have had many unpleasant experiences with calling in and being hung up on. | Read 141-160 Reviews out of 710 Handled everything with care and really supported every question that was asked.I'm one very happy camper. I will never get old of Hawaii and cannot wait to go back! Casablanca Express ranks 36 of 300 in Travel category. Casablanca Express has 5 stars! I had the best experience with the Representative Michelle. Our destinations include Las Vegas, Reno, Tahoe, San Diego, San Francisco, Hawaii, Orlando and Mexico. I received time sensitive material that was past date. Register Sign in. She was very kind and courteous. Casablanca Express was instrumental in helping me upgrade my package to accommodate me taking my Parents to Hawaii and staying at the King Kamehameha Hotel. Casablanca Express (CBE) is a wholesale travel company which provides promotional travel services to over 100,000 passengers per year. It is completely bogus. See what our past travelers have to say - Casablanca Express has 100's of 5 Star Reviews - 2016 Traveler Reviews for www.casablancaexpress.com - Favorite Reviews from Past Travelers - … Thanks to Casablanca Express for making it easy for me to never attend another promotional sales seminar/presentation. 1.0 As soon as I received my "free" hotel and theme park voucher for attending a Welk presentation, I came to read review on Yelp on Casablanca Express. Linda very pleasant and helpful. My best friend was rushed to the ER and ending up staying in the hospital for over a week. 14 were here. A beautiful island where they have magical beaches, excellent food, beautiful hikes, and great weather for the most part.“, “The trip was amazing! We even rented a car for a day and drove across the island to get shave ice and experience eating from the famous shrimp truck! Thank you, Sandy Lopez. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. I booked my free trip to Kona Hawaii and when the airline I was flying with went bankrupt I had to cancel my plans. :). Other than that it was fun. Thank you Michelle for your help and for turning around a frustrating situation. A day before our trip, everything was put on hold. Thanks Casablanca Express! We will definitely be going back very soon.“, “Our trip to Hawaii was spectacular. Linda at Customer Service is the best . Who We Are Helping millions make lasting memories for nearly 40 years has made our Los Angeles based travel agency the leader in the promotional travel industry. Thank you so much for the great opportunity! This turned out to be smooth sailing and the trip of our lifetime. We haven't taken our trip yet, but look forward to it. She helped me by giving me a fax option and getting my trip back on track. We are proud to say we now provide travel services to 100,000 passengers annually. Read, Write, And Connect to local services today! The tickets to our trip came in the mail with plenty of time to do our confirmations and plan in a timely manner. Thank you Michelle for taking the time to speak with me and offer me support with my certificate. She said yes! Director of Public Relations It was breathtaking and definitely was a lifetime experience! I found it to be much easier than I anticipated. Michelle turned this around and was able to handle everything I needed in a very timely fashion. I did have my bank mail a bill pay check postdated prior to the 12th and I didn't realize I had to include the actual bill that was originally mailed to me. I ended up speaking to a representative named Angie and supervisor that made sure everything still went smoothly. Thanks Casablanca Express!“, “The trip we took to Hawaii was simply amazing! Copyright © 2020 Casablanca Express. Local Business Reviews you can Trust. Traveler Photos & Reviews See What Our Past Travelers Have To Say I explained my confusion and she made it clear I need to mail both check or money order along with the bill to the address provided. 674 reviews of Casablanca Express "Still not a big fan of the company and how they conduct business, but now I know they have at least one employee there who actually seems to care about her customers, so overall they're "A-OK" with me. We were able to go snorkeling, visit the North Shore, and have a romantic luau. Casablanca Express is partnered with several major airlines and cruise lines and are renowned … 678 reviews of Casablanca Express "Still not a big fan of the company and how they conduct business, but now I know they have at least one employee there who actually seems to care about her customers, so overall they're "A-OK" with me. We were a little disappointed with the accommodations, the location was great but the room didn’t have any windows so it was kind of a disappointment. Casablanca Express has 100’s of 5 Star reviews on Yelp™, Google+™ and an A+ Better Business Bureau (BBB) accredited membership. | Read 81-100 Reviews out of 832 “The beautiful destination of Honolulu, Hawaii is an excellent place to unwind and relax under the sun. I was unsure if my voucher would even still be honored due to it. Business Travel in Woodland Hills, CA. My boyfriend and I fell in love with the culture, people, atmosphere, foods, and most definitely the beaches! Hawaii Relaxation. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Casablanca Express Customer Service. Amazing Destinations For Memories That Last A Lifetime Casablanca Express Travel For Less With Casablanca Express Reviews See what our customers are saying about us! Welks resort promised us a trip to 3-day, 2-night trip to hawaii for attending their timeshare presentation. BBB accredited since 2/11/2002. Casablanca Express has 100’s of 5 Star reviews on Yelp™, Google+™ and an A+ Better Business Bureau (BBB) accredited membership. Our hotel was right by the beach. “, “Our trip to Honolulu was great. We did some scuba diving, went to the fish auction, oh and I also proposed!!! Lock-in your 2021 Hawaii Vacation And Save Your 4 Night Honolulu or Maui vacation includes round-trip airfare for two and four nights of accommodations. Casablanca Express Scam is dedicated to promoting the travel incentives programs of Casablanca Express.. Casablanca Express was founded 30 years ago in 1980 and continues to this day to support the marketing programs of companies seeking to expand their customer base and increase sales. We Let companies earn your business through what customers Like you have To say. We tried to do as many activities as possible, but at the end of the day, nothing beats the sunset at the beach! Original review: Dec. 16, 2020. She provided me her direct line and returned my call same day. and I had spoken with Linda, who was super nice and helpful. "Casablanca Express" makes a nice companion film to the superior "The Eagle Has Landed," wherein a team of German commandos attempt to assassinate Prime Minister Churchill on English soil. Casablanca Express - 528 Photos & 670 Reviews - Travel Services - 6300 Canoga Ave, Woodland Hills, Woodland Hills, CA - Phone Number - Yelp Please contact Sandy Lopez @ 877-509-2510 ext 2907 and she will be happy to assist you. Linda gave such amazing customer service! Thank you Angie! Thanks so much. I knew about the tricks that they put you through and I was determined to follow the rules to the tee. The staff at Casablanca was extremely patient and helped us out as best they could! I hate the process I had to go through at Casablanca Express to claim a trip to Honolulu and a Caribbean cruise until I was referred to Linda at Customer Service. She gave me the information I needed and even called back to verify that everything was good to go. She walked me through what to expect after picking a travel date and what I could do to help the process move as fast possible. Casablanca Express has helped millions make lasting memories for nearly 40 years. Many thanks to you!!! She is the one who helped me through the process and made it possible for me. I couldn’t have asked for a better trip. Casablanca Express review from South Jordan, Utah with 8 Comments: Cassablanca express is 'hands down' the WORST agency to deal with. If you read the fine print on the photos I attached of the Casablanca Express promotional voucher, you will see how their language is intentionally vague to … Linda has been so helpful in booking our trip! Welks Resort promised us a trip to 3-day, 2-night trip to Hawaii for attending their timeshare presentation. It is completely bogus. I couldn’t have imagined a better trip!